Data Use Policy
Effective Date: 28/07/2025
Last Updated: 28/07/2025
Code S Institute L.L.C-FZ ("we," "our," or "us") is committed to safeguarding your personal data and ensuring that it is handled responsibly and in compliance with the applicable data protection laws in the United Arab Emirates, including the UAE Data Protection Law 2021 and other relevant federal regulations. This Data Use Policy outlines how we collect, use, process, store, and protect your personal data.
1. Data Collection
We may collect the following categories of personal data when you engage with our services:
Personal Identification Information: Name, email address, phone number, nationality, company name
Account Information: Course registrations, user credentials, training history
Payment Information: Billing data and secure payment transaction records via third-party processors
Communication Data: Emails, contact forms, customer support interactions, feedback, surveys
Technical Data: IP address, browser type, device type, and browsing behavior collected via cookies and similar technologies
2. Purpose of Data Collection
Your personal data is processed for the following purposes:
Service Delivery: To manage registrations, provide course access, and maintain your user account
Service Improvement: To enhance learning experiences, content delivery, and system functionality
Communication: To send service-related updates, newsletters, or promotional content (where consent is given)
Marketing and Research: To tailor communication and analyze engagement (with opt-out options)
Compliance: To fulfill our legal and regulatory obligations under UAE law
3. Legal Basis for Processing
We rely on the following lawful bases to process your data under UAE data protection legislation:
Consent: Where you provide voluntary agreement, such as for email marketing
Contractual Necessity: To execute service agreements or course enrollment terms
Legitimate Interests: To improve our services, ensure IT security, or support business operations, while safeguarding your rights
Legal Obligation: To comply with tax, audit, or regulatory frameworks
4. Data Sharing
We may share personal data with:
Authorized Service Providers: For services including payment processing, hosting, email delivery, analytics, and support
Regulatory or Legal Bodies: Where disclosure is required by UAE law or official request
Corporate Transactions: In cases of merger, acquisition, or reorganization
All third-party partners are contractually bound to comply with relevant privacy standards and legal frameworks.
5. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, data will be securely deleted or anonymized.
6. Data Security
We use technical and organizational safeguards to protect your data against unauthorized access, misuse, or loss. However, due to the nature of the internet, no system can be guaranteed as fully secure.
7. Your Rights
Under UAE data protection laws, you may:
Access your personal data
Correct inaccurate or incomplete data
Request Deletion, subject to legal exceptions
Restrict Processing under certain conditions
Receive Data Portability in a structured format
Withdraw Consent for non-essential data use (e.g. marketing)
To exercise these rights, contact us at: r.sander@code-s-institute.com
8. Cookies and Tracking
We use cookies and similar tools to analyze site usage, personalize content, and improve our services. You may manage preferences via browser settings or our cookie consent manager.
9. International Data Transfers
In some cases, your data may be processed or stored on servers outside the UAE. We ensure appropriate safeguards are in place to maintain compliance and data integrity in such cases.
10. Children’s Privacy
Our services are intended for users aged 18 and older. We do not knowingly collect data from minors. If such data is discovered, it will be promptly deleted.
11. Policy Updates
This policy may be revised from time to time. Any updates will be posted on our website with an updated "Last Updated" date. We encourage users to review the policy regularly.
12. Contact Us
Code S Institute L.L.C-FZ
Meydan Free Zone, Dubai, United Arab Emirates
Email: r.sander@code-s-institute.com
Website: www.code-s-institute.com